Orravelle Resorts
Reservations, room inventory, guest satisfaction, F&B revenue
About Orravelle Resorts
Fictional company
Orravelle Resorts is a synthetic boutique-resort chain created for BI demos and training.
Industry
Hospitality, boutique resorts, and resort F&B operations.
Company size
18 properties, 108 active property-room-type inventory pools, 60 F&B outlets, and about 900 to 1,100 employees.
Represented revenue
roughly $40M booked room revenue, $31M recognised room revenue, and about $25M net F&B revenue across the shipped two-year analytical window, an annualized room-and-F&B run rate near $28M.
Operating scale
About 78,000 reservations, 172,000 occupied stay nights, 78,800 daily room-inventory snapshots, 40,000 satisfaction responses, and 125,000 F&B outlet-daypart rows.
Orravelle Resorts is a fictional boutique-resort chain created for BI demos and training; every property, destination, and guest is invented. The company runs 18 properties across coastal, lakeside, mountain, desert, wine-country, and urban-retreat settings, with 60 food-and-beverage outlets alongside the rooms business. Orravelle sells transient leisure stays, small-group room blocks, package stays, and destination dining, with demand arriving through ten booking channels in six groups. Recent growth has focused on direct booking, higher-value suites, room readiness, and stronger F&B attachment.
Operating Profile
- Portfolio: 18 fictional resorts across six settings; year-over-year room nights run -4% to +17% by resort, with six giving back volume.
- Rooms: 108 pools hold 410 numbered rooms, 13 to 31 per resort, and no room is ever occupied twice on the same night.
- Demand: Occupancy runs near 57% of physical rooms, with ADR around $183 and RevPAR near $105 across the window.
- Seasonality: summer and holiday periods lift stay-night revenue and F&B alike, with softer late-winter and early-autumn shoulders.
- Commercial focus: channel profitability, room-type yield, sellable-room pressure, package attachment, and outlet contribution.
- Data protection: no named guests, real addresses, card data, passport data, HR records, or sensitive free-text complaints.
Recent Business Events
- 1Direct booking campaigns increased spring booking pace, and advisors, groups and package partners now book about nine weeks out against four for direct.
- 2Several resorts tightened room inventory through preventative maintenance holds during high-demand months.
- 3Package and event context became more important for weekend dinner outlets and resort breakfast programs.
- 4Guest-experience teams began tracking service recovery by topic so satisfaction dashboards can connect operational pressure to stay context.
- 5Advance-purchase plans book about seven weeks ahead against under four for last-minute rates, and six resorts gave back room nights.
These are the operating questions this kit is optimized to answer first.
Occupancy rate, ADR, RevPAR, room nights, and room revenue by property
Booking pace, lead time, cancellation and no-show rates, and channel cost
Inventory pressure and remaining sellable rooms by snapshot day
Satisfaction score, repeat-intent rate, and service-recovery credit
F&B covers, average check, and net F&B revenue by outlet and daypart
Embedded Analytical Stories
Property drillthrough
Move from region and property into room type, channel, guest segment, and stay-night detail.
Channel economics
Discounting, cancellation risk, channel cost, and lead time change profitability by rate plan.
Inventory truth
Each daily snapshot squares physical, out-of-service, held, sellable, and sold rooms, and sold ties to the stay fact.
Satisfaction signals
Review topics and recovery actions connect back to stay context without exposing guests.
F&B contribution
Analyze outlets by property, meal period, package and event context, and guest segment.